Advanced communication skills to strengthen all relationships whilst enhancing each person’s self esteem and connectedness. These emotional intelligent techniques are designed to be used in workplaces, as a parent, teacher, with a partner etc to enhance all relationships.
10 part Series, 30 hours of advanced communication skills training including:
Fundamental skills to enhance your personal and professional effectiveness.
- Active & Empathic Listening
- Listening for Needs
- I Messages: Declarative, Responsive, Confrontative, Preventative
- Problem Solving using Method III
- No Lose Method of Conflict Resolution
- 12 Roadblocks to Communication
- Consulting Skills
- Conflict Resolution
- Assertiveness skills and role playing
- Leadership skills
- Dealing with Different personalities
- Values Collisions and how to address them
- Getting Your Point Across
- Enhance and Increase Personal Effectiveness
Want More?
- Discover why both passive and aggressive behaviour invites intimidation.
- Learn how to deal with aggressive people.
- Find out how to stand up for yourself, , and enhance your credibility.
- Manage situations better with people who are “difficult to get on with”.
- Avoid unnecessary aggravations and gain more support and cooperation.
- Attain new levels of self responsibility.
- Others gain confidence in you when you communicate openly and directly.
- Learn how to clean up your mistakes in a way that enhances and strengthens your relationships.
Starts:
22 September 2026 Tuesday 6.30pm – 9.30pm (10 part series, 30 hours)